Data Privacy Notice
Your privacy is important to us at GatherSparkPro
Information We Collect
When you reach out about corporate floral designs or gift services, we gather information you choose to share. This covers your name, company name, email, phone, delivery locations, and particular specifications for your floral requests. Payment details are collected during ordering, handled securely via our payment partners.
For our corporate customers, we might obtain extra business data like registration details, preferred delivery timelines, and budget constraints to tailor our services to your company.
Our site automatically gathers technical details when you browse, such as IP address, browser type, device data, and your navigation path. We use this to enhance site performance and learn how clients discover our services.
How We Use Your Information
We mainly use your personal data to complete flower orders and deliver top-notch customer service, including order processing, arranging deliveries, crafting bespoke arrangements from your specifications, and staying in touch about your service needs.
We also analyze information to enhance our offerings and the user experience on our site, helping us identify which corporate flower services matter most to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
GatherSparkPro respects your privacy and does not sell your personal information to outsiders. We share information only when needed to deliver our services or when required by law.
We might disclose essential data to trusted service partners who assist in running our operations, including delivery collaborators, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they deliver to us.
We may reveal information when mandated by law, a court order, or a government request. We may also share data to protect our rights, assets, or safety, or the safety of our clients and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This encompasses safe data storage, encrypted communications, and restricted access to personal information within our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information during the interaction between your browser and our systems.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we employ robust security measures, no internet transmission method is 100% secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your personal information is used.
To exercise these rights, please contact us using the information listed at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only for as long as needed to provide our services and fulfill legal obligations. Retention durations vary based on the type of information and the purpose of collection.
Typical Retention Periods:
- Customer contact and order information: three years after the last service interaction
- Payment transaction records: seven years to satisfy tax and accounting requirements
- Website analytics data: twenty-six months for analysis to improve service
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
We employ cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can manage cookie settings in your browser. Note that turning off some cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to external sites or services. This privacy policy covers only GatherSparkPro and our site. We are not liable for the privacy practices of other websites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When notable changes occur, we will revise the "Last Updated" date shown at the top of this policy.
We encourage you to occasionally review this policy to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
GatherSparkPro Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.